GenTech Service engineers will thoroughly train instrument operators on the equipment in your lab. These training programs are customized to your application. With more than 130 collective years of experience, our engineers know what an analytical lab needs to get the job done. These training programs are offered either at the GenTech Technical Institute in Arcade New York, or on-site at your facility. We offer instrument training for most OEM’s, including HP/Agilent, Waters, Thermo, Perkin Elmer and Varian. Training is offered for:

HPLC

• Basic Operation-
  • Major components such as autosampler, pump and detector
  • Optimizing flow, reagents and pressure to fit your operation
  • Method optimization
• Maintenance
  • Routine Maintenance of autosampler, pump and detector
• Troubleshooting
  • Indentifying and Resolving current problems related to your results and method

GC

• Basic Operation-
  • Understanding injector, oven and detector
  • Optimizing pressure and reagent gases to fit your operation
  • Method analysis
• Maintenance
  • Injector maintenance of injector and detector, basic preventative maintenance techniques
• Troubleshooting
  • Identifying Common GC problems and solutions to them

Mass Spectrometry

• Basic Operation-
  • The LC or GC in front and operation of a mass spectrometer
• Maintenance
  • The source, root of all evil
  • Injectors in GC’s
  • Flow in liquid chromatography
• Troubleshooting
  • Is the problem in the mass spectrometer or the instrument in front?

AA and ICP

• Basic Operation-
  • Reagents, keeping your instrument clean
• Maintenance
  • Your ICP or AA, pumps, consumables
• Troubleshooting
  • Common AA and ICP problems and solutions

Software

• Recommended for current users of the following software packages
  • Basic operation of HP/Agilent Chemstation software
  • Basic operation of SRI Peak Simple software
• Interpreting raw data, generating chromatograms and comparison to standards
• Recognizing peak shifts and what causes them