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Trust GenTech for All of Your Service Needs

Suzanne M. on January 20,2020

Trust GenTech for All of Your Service Needs

GenTech Scientific was originally founded as a service company and we remain true to our roots today.  Besides our expert refurbishment process, we offer quick and reliable service on your used lab equipment, and we continue to service your refurbished lab instruments, even after the manufacturer stops.  Do you have a piece of lab equipment that is outdated, antiquated or past its service date? Do you have equipment that runs well but is no longer supported by the manufacturer? Call us for service and support! Even if you didn’t buy it from us – we’ll service your analytical instruments, even after the manufacturer stops!

Our extensive range of services include:

  • Service Agreements – we fully service and repair your HPLC, GC, MS, GC-MSD, LC-MS and accessories. Learn more ->
  • Depot Repair – Send us your used lab equipment for repair. We provide bench repairs on most GC, MS, HPLC, GC-MSD and LC-MS instruments. We even provide a short term rental during the repair to reduce the downtime in your lab. Learn more ->
  • Warranty Coverage – We offer several warranty packages to give our customers confidence when purchasing their refurbished lab equipment. Available warranty packages include:
    • Standard & Extended Warranties
    • Parts only Warranty
    • GTS In House Repair Warranty
    • Preventative Maintenance – GenTech offers a unique preventative maintenance program to reduce repair costs and extend the life of your instrument. Our comprehensive program decreases equipment downtime, prevents major repairs and ensures the accuracy of your instrument. Learn more ->

    Don’t forget, we will service your used and refurbished lab equipment – EVEN IF YOU DIDN’T BUY IT FROM US!

    Request a service quote today!