Service Center Repairs
Send GenTech Scientific your lab equipment for repair!
*Our Depot Repair program is designed for equipment that travels well and is easy to pack and ship to GenTech. This program is available to domestic and foreign customers. The re-installation of the system, if requested, is an additional charge.”
Rentals Right on Time
Have an instrument in need of repair? GenTech Scientific provides bench repairs on most GC, MS, HPLC, IC, GC-MSD, and LC-MS instruments from the world’s major manufacturers. In the event we need more time to service your instrument, GenTech offers an efficient rental program reducing your downtime during servicing.
How to Reduce Cost & Stress
You Receive a Rental
While We Receive Your System
Our team is able to work faster on servicing equipment at our facility.
You Continue to Run Samples
While We Evaluate & Repair
You receive a temporary replacement that produces equally accurate results, limiting your lab’s downtime.
Your Instrument Returns
& We Remove the Rental
We install your serviced instrument and remove the loaner leaving you hassle-free.
Preparing Equipment for Safe Shipping
To ensure your equipment arrives at our facilities in a safe and timely manner, we always recommend taking the following steps so our team can repair your instruments as quickly and effectively as possible.