Quick &
Reliable Service

Even When the Manufacturer Stops!

The GenTech Scientific refurbishment process restores analytical instrumentation to OEM specifications so equipment functions like new at a significant cost-savings to your laboratory. We’ve spent decades sourcing and securing thousands of hard-to-find and often discontinued or obsolete parts to fulfill the widest array of service and maintenance requests in the industry. We even provide ongoing servicing of instruments that have since been discontinued by manufacturers. The result is a time-tested, scientist-approved refurbishment process that empowers you to execute on your projects with confidence and peace of mind.

Scientific Service Specifics

Get the best repair servicing when you need it the most.

More than 25 years of experience and service excellence.
On-staff chemists, engineers, and technicians.
Wide assortment of hard-to-find legacy instrument parts.
48-Hour response times.
Competitive pricing.

Partner with GenTech for
Your Laboratory Instrument Repair Needs

GenTech Scientific has earned a strong reputation for trustworthiness and reliability. We take pride in our expertise and ability to offer cost-effective options that protect your investment and keep your lab running smoothly. Our unique combination of hard-to-find instrument parts and product knowledge allow us to be an effective partner to labs across North America.

The GenTech Difference

The team of professionals at GenTech Scientific is ready to support your lab and your work. For more than 25 years, our focus has been to provide the best laboratory services to our customers across the globe. GenTech’s maintenance and repair services for your GCs, HPLC machines, mass spectrometers, and other lab instruments include warranty coverage, service agreements, preventative maintenance, and a service-rental program. Whether you are sending your instrument to us for repair or scheduling a service call for lab equipment repair, GenTech Scientific provides the flexibility to reduce your lab’s downtime at an affordable cost.

We Stand Behind Our Work

The goal of GenTech Scientific is to ensure every customer has confidence when purchasing our refurbished instruments. We stand behind the work that we do and are committed to earning your trust and maintaining a high level of integrity with our unsurpassed warranty coverage!

Standard & Extended Warranties
Parts-Only Warranty
GenTech Scientific In-House Repair Warranty

Our warranty policies are designed to keep your instrument in working order for the long haul. GenTech gets you started in the right direction by correctly installing the instrument. The maintenance standards for the instrument are outlined and all questions are answered with our familiarization training. With lifetime phone support with every purchase, we continue to be a long-term resource and support for your laboratory. 

Extend the Life of Your Instrument

Nothing lasts forever, which is why GenTech Scientific partners with you through every stage of your instrumentation needs. Analytical labs need preventative maintenance one or two times a year to stay successful. The direct benefits of our PM program are reduced repair costs and minimized or eliminated downtime.

1

Checks the functionality and accuracy of your instrument.
2

Circumvents large-scale repairs and decreases by preventing major repairs.
3

Decreases equipment downtime, preventing major repairs.
4

Source cleaning and exchange available at additional cost.
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