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Puerto Rico Satellite Service Program

Instrument Sales, On-Site Repairs, Installations & Training

The expertise and reliability you always depend on from GenTech Scientific.

Now with a Service Engineer based in Puerto Rico.

With a bilingual technician based on the island, laboratories in Puerto Rico get enhanced availability and faster service for all your on-site service needs.  From repair and preventive maintenance to installation and training, GenTech has you covered.

We specialize in HPLC, GC/MS and other analytical instruments, from OEM’s like Agilent, Waters & Thermo.

Meet our

‘Man on the Ground’

in Puerto Rico

More About Carlos

Born & Raised

A professional, light-hearted, and experienced technician, Carlos grew up in Puerto Rico. He obtained his Bachelor Degree from University of Puerto Rico, Recinto de Mayaguez.

GenTech Beginnings

After graduating from university, Carlos relocated to western New York State, where he found his niche at GenTech Scientific in 2016. Carlos is now an experienced and in-demand Field Service Engineer.

Home Sweet Home…

Carlos relocated back home to Puerto Rico in January 2024. An experienced GenTech service engineer, he continues to perform installations, repair services, and maintenance contracts in Puerto Rico, as well as across the continental United States.

Why GenTech?

GenTech Overview
Slideshow   |   PDF

GenTech Refurbishment Process   |   PDF

GenTech Service Options   |   PDF

The GenTech Difference


Decades of Experience & Expertise

Since 1996, for nearly three decades, GenTech has provided high-quality refurbished instruments and exceptional service to laboratories across the globe. We stand behind our work with warranties and lifetime phone support. We continue to support your instruments even after the manufacturer stops.

Our Skills

Our skilled engineers, technicians and chemists are both versatile and experienced. We specialize in GC, MS, HPLC, GC-MS, ICP/MS and LC/MS equipment from all the major OEMs (Agilent, Sciex, Shimadzu, Thermo, and Waters).

Multi-Vendor Service & Support

With expertise on instruments from most major manufacturers, GenTech is equipped to provide installation, training, and service, on all your GC, MS, GC/MS, HPLC, LC/MS instruments.

High-Quality, Lower Cost

Whether you're a startup equipping your lab from scratch, or expanding your lab, or mitigating downtime, refurbished instruments offer exceptional performance and productivity at a fraction of the cost of new.