Securely Packaging Analytical Instruments

GenTech Scientific has a long history of safely packaging instruments and equipment.  We maintain strict guidelines when packing and shipping instruments to our customers. Below are guidelines we recommend our customers follow when shipping their instruments to us for repair.

Preparing Instruments and Equipment for safe shipping

  • Quality Packing Materials
    Use bubble wrap, shock absorbing foam and triple wall corrugated shipping containers. Do NOT use packing peanuts.
  • Evenly Distribute Weight
    Place items carefully to ensure proper balance.
  • No Gaps
    Place extra packing material between and around the items to prevent any shifting during transportation.
  • Proper Identification
    Include shipping papers inside box with RMA# and contact Information.  Apply fragile and other applicable labels to the outside of the box.



How GenTech Gets Instruments Ready For Shipping



White Glove Delivery Service

Safe, fast, and clean delivery with GenTech's newly enhanced van. With weekly deliveries across US and Canada, GenTech offers a white glove guarantee, putting your equipment first!

White Glove Service

GenTech Service Department

GenTech Scientific
Attn: Service Dept.
23 Mill Street
Arcade, NY 14009

Phone: 585-492-1068

Email: service2@gentechscientific.com

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