Tech Tips

Tech Tips Tuesday tips for operating, troubleshooting and servicing analytical instruments.

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TECH TIP: “What’s New?” Special Edition with Crystal Weaver

In this week's edition of Tech Tips Tuesday, Crystal covers all the GenTech 'News you can use.' A list of useful links follows below. Universities:…

GenTech ScientificAugust 31, 2021

Tech Tips Service & Repair

TECH TIP: How to send an Acquity Binary Pump to GenTech Scientific for Repair

For warranty repair, or just to ensure safety and best results for your investment, follow these step-by-step instructions for properly separating your Acquity Binary Pump…

GenTech ScientificAugust 24, 2021

Tech Tips

TECH TIP: Site Prep – Part 3 (Bench Space)

In our final segment on Site Preparation, Laura Pfister talks with Andy Yoder, Field Service Engineer, about bench space considerations when installing new instruments. In…

GenTech ScientificAugust 17, 2021

Tech Tips

TECH TIP: Site Prep – Part 2 (Electrical)

We're back this week with Laura Pfister, Senior Sales Associate, and Andy Yoder, Field Services Engineer to talk about electrical considerations for site prep in…

GenTech ScientificAugust 10, 2021

Tech Tips Resource Mass Spectrometry Chromatography Lab Management

TECH TIP: Site Prep – Part 1 (Gas Cylinders)

In this week's Tech Tips, Laura Pfister, Senior Sales Associate, talks with Andy Yoder, Field Service Engineer, about site preparation considerations. Today, in Part 1,…

GenTech ScientificAugust 3, 2021

Tech Tips Chromatography

TECH TIP: How to Connect an Agilent 6890 GC and G1512 Controller

In this week's installment of Tech Tips Tuesday, we pull another video from the GenTech archives to illustrate how to connect your 6890 GC and…

GenTech ScientificJuly 27, 2021

Tech Tips Service & Repair

TECH TIP: Tips for Safely Shipping Your Analytical Instruments

In this week's installment of Tech Tips Tuesday, Shipping/Receiving Coordinator John Hedrich offers some tips for protecting your investment and packaging your analytical instruments for…

GenTech ScientificJuly 20, 2021

Tech Tips Service & Repair Preventive Maintenance

TECH TIP: How to Properly Disconnect a Waters Sample Manager

In this week's installment of Tech Tips, we're pulling from the archives an 'oldie, but goodie' - a step-by-step video tutorial about properly disconnecting a…

GenTech ScientificJuly 13, 2021

Tech Tips Preventive Maintenance

TECH TIP: Injector Tower Errors

In this week's Tech Tips, Crystal Weaver, Customer Support Administrator, speaks with Chris Unger, In-House Service Technician about preventing common autosampler errors. https://www.youtube.com/embed/p52E6r2htYc

GenTech ScientificJuly 6, 2021

Tech Tips

TECH TIP: The Importance of Preventive Maintenance

In this week's installment of Tech Tips, Crystal Weaver, GenTech's Customer Support Administrator talks with Carlos Valentin, Field Service Engineer, about the importance of preventive…

GenTech ScientificJune 29, 2021

TECH TIP: “What’s New?” Special Edition with Crystal Weaver

TECH TIP: How to send an Acquity Binary Pump to GenTech Scientific for Repair

TECH TIP: Site Prep – Part 3 (Bench Space)

TECH TIP: Site Prep – Part 2 (Electrical)

TECH TIP: Site Prep – Part 1 (Gas Cylinders)

TECH TIP: How to Connect an Agilent 6890 GC and G1512 Controller

TECH TIP: Tips for Safely Shipping Your Analytical Instruments

TECH TIP: How to Properly Disconnect a Waters Sample Manager

TECH TIP: Injector Tower Errors

TECH TIP: The Importance of Preventive Maintenance

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