Service & Repair

Product News Service & Repair Preventive Maintenance

The Importance of Timely Analytical Instrument Repairs

Timely analytical instrument repairs are truly critical to maintaining daily productivity levels and measurement accuracy in the lab setting.

GenTech ScientificDecember 29, 2021

Tech Tips Tuesday tips for operating, troubleshooting and servicing analytical instruments.

Tech Tips Service & Repair Chromatography

TECH TIP: How to Properly Remove a Waters Acquity Sample Manager with Organizer to Send in for Repair

When you need to send equipment for service and repair, it's important to properly disconnect and package the unit for safe transit. This short video…

GenTech ScientificDecember 28, 2021

Preventive Maintenance Service & Repair Tech Tips

TECH TIP: Thanksgiving Roundup Part 2

Continuing the Tech Tips recap we began last week, this week we've gathered more of our best Tech Tips and posts together for your review…

GenTech ScientificNovember 30, 2021

Chromatography Mass Spectrometry Service & Repair Tech Tips

TECH TIP: Air & Water Check – 5975 GC/MSD

In this video, refreshed from the archives, GenTech demonstrates the Air & Water Check process for a 5975 GC/MSD. https://www.youtube.com/embed/NwxHFe8pG8c Open MSD ChemStation, select Tune…

GenTech ScientificNovember 16, 2021

Mass Spectrometry Tech Tips Service & Repair

TECH TIP: How to Refill the EI Calibration Vial in an Agilent 5973 MSD

This week's Tech Tips video answers the question, "How to refill the EI calibration vial in an Agilent 5973 MSD?" https://www.youtube.com/embed/D85FHfI8oLU Despite being a bit…

GenTech ScientificSeptember 28, 2021

Service & Repair

Choosing the Right Analytical Instrument Repair Technician

Choosing the right analytical instrument repair technician can mean the difference between a fixed machine and an improved one.

GenTech ScientificSeptember 21, 2021

Tech Tips Service & Repair Preventive Maintenance

TECH TIP: Cut Laboratory Down Time with this HPLC Preventive Maintenance Tip

Cut laboratory down time with preventive maintenance. Salt buildup can affect performance and increase maintenance costs. This TECH TIP can help alleviate the problem -…

GenTech ScientificSeptember 21, 2021

Mass Spectrometry Preventive Maintenance Service & Repair Tech Tips

TECH TIP: How to Clean an EI Source from an Agilent 5973 or 5975 MSD

Originally published in 2017, this step-by-step tutorial demonstrating How to Clean an EI Source from an Agilent 5975 MSD was our most watched YouTube video…

GenTech ScientificSeptember 7, 2021

Service & Repair Tech Tips

TECH TIP: How to send an Acquity Binary Pump to GenTech Scientific for Repair

For warranty repair, or just to ensure safety and best results for your investment, follow these step-by-step instructions for properly separating your Acquity Binary Pump…

GenTech ScientificAugust 24, 2021

Service & Repair Tech Tips

TECH TIP: Tips for Safely Shipping Your Analytical Instruments

In this week's installment of Tech Tips Tuesday, Shipping/Receiving Coordinator John Hedrich offers some tips for protecting your investment and packaging your analytical instruments for…

GenTech ScientificJuly 20, 2021

The Importance of Timely Analytical Instrument Repairs

TECH TIP: How to Properly Remove a Waters Acquity Sample Manager with Organizer to Send in for Repair

TECH TIP: Thanksgiving Roundup Part 2

TECH TIP: Air & Water Check – 5975 GC/MSD

TECH TIP: How to Refill the EI Calibration Vial in an Agilent 5973 MSD

Choosing the Right Analytical Instrument Repair Technician

TECH TIP: Cut Laboratory Down Time with this HPLC Preventive Maintenance Tip

TECH TIP: How to Clean an EI Source from an Agilent 5973 or 5975 MSD

TECH TIP: How to send an Acquity Binary Pump to GenTech Scientific for Repair

TECH TIP: Tips for Safely Shipping Your Analytical Instruments

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